Return & Refund Policy
Thank you for choosing YoloPickle. Before finalizing your purchase, please familiarize yourself with our return and refund policies. By placing an order with YoloPickle at https://yolopickle.com, you agree to the following terms.
Returns:
You can initiate a return within 30 days from the delivery date. Contact our customer support team at support@yolopickle.com within this period to start the process. Claims after this timeframe will not be accepted.
Return/Refund Policy Conditions:
- Product must be purchased directly from our official online store.
- Proof of purchase and supporting images are required.
- Only incorrect, damaged, or defective products upon arrival are covered.
- Items must be in original condition: new, unworn, unused, and in original packaging.
Non-Returnable Circumstances:
- Change of mind.
- Used products.
- Missing accessories.
- Correct size/color as per original order.
- Products received as a gift with purchase.
All return requests are subject to approval by a YoloPickle representative.
Exchange Policy Conditions:
If the correct item was shipped but arrived damaged, we will facilitate an exchange. You are responsible for reshipping the item and covering shipping fees.
Refund Refusal:
We cannot accept return/refund requests if the correct item, size, and variant were sent, or if instructions were not followed.
Return/Refund Instructions:
Send a request to support@yolopickle.com within 30 days of receiving your package, including the shipping label and proof of the issue. Returns without store approval will not be accepted. Use a recommended shipping agency with a tracking number for returns. The customer is responsible for return shipping fees. Once the package is received and inspected, a refund will be processed within 3-5 working days. Shipping fees are non-refundable.
Refund Method:
Refunds will be issued using the original payment method. The process may take 3-5 working days. Contact us at support@yolopickle.com if you do not receive the refund within this timeframe.
For any questions or assistance, reach out to us at support@yolopickle.com. Your satisfaction is our priority.